“… a duty to the customer in contract in relation to its conduct of the review. The judge referred to and applied what Phillips J said in Marsden v Barclays Bank [2016] EWHC 1601 (QB); [2016] 2 Lloyd’s Rep 420 at [71]: “the bank undertook the review process as part of its regulatory obligations and agreement with FCA but did not intend to co…”
“…That judgment was followed and applied by Phillips J in Marsden v Barclays Bank [2016] EWHC 1601 (QB); [2016] 2 Lloyd’s Rep 420, who put the point succinctly at [71]:…”